Whether you require assistance with product support, arranging a repair, or seeking purchase advice, connect with a registered British Sign Language (BSL) interpreter alongside our Customer Care team.
Connect with a SignVideo BSL interpreter and our Customer Care team for live assistance via video call.
To contact one of our Customer Care team using SignVideo live support please access the service during the hours listed below.
Mon - Fri 8.00am - 6.00pm
Sat - Sun 9.00am - 5.00pm
UK Public holidays 9.00am - 5.00pm
Here are two ways you can use SignVideo:
SignVideo App: Download the SignVideo app. Please see www.signvideo.co.uk/download for more information. When you open the app, you will see the SignDirectory. Scroll through the SignDirectory to find the service you want to call. Click on the button for your chosen service and a SignVideo interpreter will appear on your screen to interpret your conversation.
SignVideo Web: Click on the button on the page to call the service you want to reach. A SignVideo interpreter will appear on your screen to interpret your conversation.
To use SignVideo, you will need three things as minimum requirements:
To resolve any issues you may have, please check SignVideo's FAQs page: www.signvideo.co.uk/faqs
Alternatively, email SignVideo's technical support team directly at [email protected]