My gas hob burner is giving off black smoke when it is on, what do I do?

If your built-in gas hob is creating soot when it is lit, this could indicate that the burner is not working correctly. Your appliance should be checked by an authorised Beko engineer before further use. We do not recommend that you try to repair the appliance yourself. Please contact Beko’s Customer Service at 0333 207 9710. Our expert support team will be more than happy to assist and organise technical support for you.