Free 10 Year Beko Parts Guarantee

For added peace of mind, Beko large appliances are eligable for our 10 Year Beko Parts Guarantee

Read More

WHICH? Best Value Appliance
Brand of the Year 2024

We’re proud to have won the 2024 Which? Best Value Home Appliance Brand award, recognising our commitment for delivering high-quality appliances and exceptional customer satisfaction.

trustpilot trustpilot 4* out of 5

4.2 out of 5 rating from
over 26815 reviews

We are proud to be the UK's number one large home appliance brand, rated 4.2 out of 5 on Trustpilot.

feefo

91% of consumers
recommend Beko

We are proudly recommended by 91% of our customers on Feefo, an independent reviews platform with verified feedback.

My oven’s not working, what do I do?

My oven is broken

If your oven is not working or has stopped working, it is important to locate and rectify the issue as soon as possible. There are several reasons why your oven may not be working. To help you rectify this issue, we have pulled together the top reasons why your oven may not be working. For more information, including detailed video guides, explore our dedicated cooking how-to guide.

Product does not operate

  • The mains fuse is defective or has tripped. To rectify this issue please check your fuse box. If necessary, replace or reset them.
  • Product is not plugged into the grounded socket. If this is a possibility, please check the plug connection.
  • If the buttons/knobs/keys on the control panel are not functioning it may be that the keylock is disabled. Please consult your appliance instruction manual to rectify this issue. Can’t find your product manual? Don’t worry, you can download your manual here. Please note, only selected ovens feature a key lock function.
  • Your oven fan may be broken. For more information, please read our dedicated FAQ that explains the common reasons why your oven fan is not working.

Oven light does not work

  • If your oven light is not working, it may be that the lamp is defective. Please replace your oven lamp. For more detailed information and instructions, please read our FAQ that explains how to replace the light in your Beko oven.
  • It may be that the power is cut in your home. First, check if there is power and check the fuses in the fuse box. If necessary, replace or reset them.

Oven does not heat

  • Your oven may not be set to the correct cooking function and/or temperature. Ensure your oven is set to the correct function and temperature.
  • In models equipped with a timer, the timer may not be adjusted. To rectify this, adjust the time accordingly following the instructions in your appliance manual.
  • In models equipped with a Minute Minder (mechanical timer) ensure that the dial is set to manual mode. This is usually a “hand” or “infinity” symbol.
  • Again, check that there is power in your home and reset the fuses if necessary.

If you have checked and followed the above steps and you are still experiencing issues, please contact Beko’s Customer Service at 0333 207 9710 for assistance as it is likely your appliance needs repairing. We do not recommend that you try to repair the product yourself. Our expert support team will be more than happy to assist and organise technical assistance for you. For more information regarding oven repairs, please click here.

Did we answer your question?

Thank you for your feedback

We are so sorry we were unable to answer your question. You might be able to find the answer you are looking for in the ‘Related Questions’ below. If your query is still unanswered, please head over to our Contact Us page for further assistance.

Search FAQ’s

Search or browse our frequently asked questions to find the answer to your query.

Related Questions