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over 27199 reviews

UK's No.1 Best Selling Brand

Support & Aftercare from Beko

Need Support? Beko is here to help.

Please browse our Product Support Topics below and select the one that is relevant to you.

Back to Support Topics

Get In Touch

Contact our expert customer care team using the following methods.

Call Us

Our customer care team can assist you over the phone.

Talk To Us

Live Chat

Use our Live Chat to contact our customer care team. ¹

Sign Language Support

Connect with a SignVideo British Sign Language interpreter and our customer care team for live assistance via video call.

Connect Now

¹ Please note, our Live Chat function is available Monday to Sunday between 9am and 5pm, excluding 25th December.
During busy periods the live chat may be unavailable, please try again after a few minutes.

For details of our addresses & PR enquiries please click here.

Message Customer Care

Have a question, need technical support, or help with a query?

Fill out the form below, and our dedicated customer care team will get back to you within 48 hours. If you have already been in touch with our cusomter care team, we kindly ask you to provide your case reference so that we can promptly locate your details.

Topic (mandatory)

Customer Service Reference (optional)

You can find your Customer Service Reference in your email response

Your Details (mandatory)

Name

Surname

Email Address

Phone Number

Address

Product Details (optional)

Model Number

Serial Number

Purchased From

Do you have a product guarantee

Message (mandatory)

Subject

Message

Ask The MD

If you have already spoken to us through our standard contact channels, but wish to escalate your query further, please use the form below.

Please include your case reference so we can locate your details and the history of the case. Your message will be sent to a priority channel and we will resolve any issues as a matter of urgency.

Teresa Arbuckle
Managing Director – UK & ROI

Please tell us about any query you have. Fill in as much information as possible.

CSR

Title

Name

Surname

Contact Tel

Subject/Topic

Message

Note: In responding to your request we cannot be held responsible for any delays in service or costs you may incur due to the information you have supplied being invalid or incorrect. We can only offer advice on our own branded products sold in the UK, Northern Ireland and the Republic of Ireland.

Please acknowledge conditions of service Beko may contact me with news and information about the company and its promotions Authorized Beko partners may contact me occasionally regarding our promotions and services

Our Head Office Addresses

Beko are part of Arçelik, a Turkish company who are one of the largest household appliance manufacturers in Europe. Beko plc has been operating in the UK & Ireland since 1990 and our headquarters is currently based in Watford.

Please browse our support topics, where you may find the information you require. Alternatively, please contact our expert customer service team on 03332079710.

UK Address

Beko Customer Services
Beko plc
1 Greenhill Crescent
Watford
Herts
WD18 8QU

Ireland Address

Beko Customer Services
Beko plc (Trading as Beko Ireland)
Unit 16 The Hub Logistics Park
Bracetown
Clonee
Co.Meath
Ireland

Press Enquiries

For PR enquiries only please click here.

Message The Managing Director

If you require further assistance beyond our standard contact channels please message our managing director.

Call Us

Need to speak directly to one of our support advisors? Please call our Customer Service team who will assist you with your query. Whether you need further advice or additional product support, our expert support team is more than happy to help.

UK Customer Service

0333 207 9710*

To contact one of our Customer Service advisors please call us within the hours listed below.

Telephone hours:

Mon – Fri: 8.00am – 6.00pm
Sat – Sun: 9.00am – 5.00pm
25th December: Closed
All Other UK Public holidays: 9.00am – 5.00pm

Ireland Customer Service

01 862 3411

To contact one of our Customer Service advisors please call us within the hours listed below.

Telephone hours:

Mon – Fri: 8.00am – 6.00pm
Sat – Sun: 9.00am – 5.00pm
25th December: Closed
All Other Public holidays: 9.00am – 5.00pm

Press Enquiries

Please note that any other queries will not be responded to.

Please e-mail pr[at]beko.co.uk

Message The Managing Director

If you require further assistance beyond our standard contact channels please message our managing director.

Email Us

Thankyou

Your message has been sent

Thank you for query

Thank you for submitting your enquiry. A member of our customer care team will be in touch within 48 hours. In the meantime, we've sent you an email containing a copy of the form you submitted, in case you'd like to refer to it later.